Terms + Conditions
Online Class Bookings
Pre-booked classes must be paid for in advance.
Classes will automatically be deducted from your class pass or you can purchase individual classes with any debit or credit card (excluding AMEX).
Early cancellations: class bookings can be cancelled up to 24 hours in advance only online. If you paid by class pass, your class will be credited back to your account. Reception will not be able to process any cancellations.
Late cancellations: Any cancellations made after this time (within 24 hours of the class start time) will not be credited back to your class or refunded.
We require that you sign into class (giving us your name at the desk) a minimum of 5 minutes prior to the class start time. If you have not signed in by this time your space will be opened up to allow drop ins and this will be treated as a late cancelation and your class will not be credited or refunded.
If you are on an unlimited contract and you late cancel or no-show 5 times over a month period, the option to book online maybe be suspended for a month.··
Bookings for Workshops + Courses Cancellation Policy:
When booking for·courses + workshops, please note that we can only provide a full refund (less a 10% admin fee) for cancellations made more than 28 days before the start date. For any other cancellations there will be no refunds or transfers unless your place can be filled from a waiting list, in which case we will refund the fee (less a 20% admin fee). If a course or workshop is cancelled you will be offered either a cash refund or the option of being transferred to an alternative event. Once you have committed to a course or workshop, we recommend that you attend the scheduled number of sessions to get the most out of the programme.
Twisted Yoga provides yoga sessions taught by the best independent teachers. Twisted Yoga also provides the space for independent teachers and therapists to provide services such as workshops and treatments. All payments for these services are accepted by tTwisted Yoga on behalf of the teacher or therapist.
20% discount for Seniors (OAPs), full time students and UB40s on Studio Classes.
Corporate discounts on request. For further information, contact us.
No discount on Community Classes (these are half price classes).
About Using Our Site:
You agree to use our site in accordance with these terms + conditions, only for lawful purposes and in a way which does not infringe the rights of anyone or restrict or inhibit anyone's use + enjoyment of the site. If you don't comply with these terms, we may deny you access to our site.
If you wish to make a booking, you should follow the instructions for making a booking that appear on the site. Any booking will be subject to your agreement to further terms + conditions in respect of that booking. We will notify you of the relevant terms and conditions which you will have to accept to complete your booking. You may download + print content from our site only for your private, personal + non-commercial use. We do not guarantee or warrant that any material available for downloading is free from infection, viruses, trojans +/or other contaminating codes. You agree to use the enquiry + booking forms on our site to make only genuine enquiries +/or bookings for you or for other persons for whom you are authorised to act.
You will not use the site to send by e-card, email, post or otherwise transmit any material that is unlawful, threatening, abusive, defamatory, invasive of privacy, vulgar, obscene or profane.
You agree not to reproduce, distribute, modify or re-post our content on another site, frame or mirror our site or link to our site without our prior written consent.
You grant to us a non-exclusive, perpetual, irrevocable, royalty-free, worldwide licence to use (including but not limited to publishing, exploiting and modifying) any material you email, post or submit to us. For the avoidance of doubt, we will be free to use any ideas, concepts, know-how, content, text or images contained in your communications with us for any purpose whatsoever, to the fullest extent permitted by law. We try to update our site regularly, so we may have to suspend access, service or functionality from time to time, without notice. If required, we may have to close our site indefinitely. We will not be liable if, for any reason, our site is unavailable at any time or for any period of time. As information or data transmitted to or from our site passes over public telecommunications networks, we can't promise that the operation of our site will be secure, confidential, uninterrupted or error-free. You agree not to do anything that does or may interfere with the proper working of the site including but not limited to tampering with, or hacking into, the site or the servers on which it resides.
Our site may have some sections accessible only by a user identification code +/or password. From time to time, we may restrict access to those sections, or to the entire site, to users who have registered with us. If you choose, or you are provided with, a password, you must treat such information as confidential and only use it yourself. We may disable or suspend your access or any pass code, whether chosen by you or allocated by us, at any time in our sole discretion. Our issuing of pass codes is not a promise of continued use or access to the site or any data you might store on it. The information contained on this website is for general information purposes only + is not intended to be comprehensive or to constitute professional medical advice. The information should not be relied on or treated as a substitute for specific medical or heath advice. Twisted Yoga accepts no responsibility for loss which may arise from accessing or reliance on information contained on this website. Parts of the website link to external internet sites, and other external internet sites may link to this website. Twisted Yoga is not responsible for the content of any external internet sites.
Like most other websites, during the course of any visit to the Twisted Yoga website, we use small files which are stored on your hard drive by our browser ("cookies") to monitor your use of the website. Once you have closed your browser, we do not use the information these cookies collect.
Twisted Yoga takes all reasonable steps to protect your personal information, however we cannot guarantee the security of any information you disclose online. By using the Twisted Yoga website you accept the inherent security implications of dealing online and will not hold Twisted Yoga responsible for any breach of security unless such breach has been caused by Twisted Yoga's negligence. If you currently receive marketing information from us which you wish to cancel, please email us. We may change this policy from time to time by updating this page.
Twisted Yoga takes your privacy seriously and is committed to protecting your privacy. Twisted Yoga does not share any personal information with any third parties nor rent, sell, disclose or distribute your information to any outside parties.
Twisted Yoga collects different information in order to help us improve the services and·products we offer and to provide unique personalised services and products to each user.
You are under no obligation to provide any personal data however, other than your name, address, e-mail address, telephone number and postal address.
We may ask for further information from you in order to obtain a better understanding of how Twisted Yoga can improve our offering to you. In all instances it is entirely your choice whether or not to provide information.